Think Tank of United Citizens and CityU Macau unveils 2020/2021 Survey’s Findings on Residents’ Satisfaction Rate

The Think Tank of United Citizens and the City University of Macau (CityU Macau) held a press conference on Tuesday to unveil the findings of a survey covering the satisfaction rate of residents towards certain social aspects.

Pro-Rector Ip Kuai Peng, Director of Research Centre for Macau Social and Economic Development of CityU Macau; Ms Chan Peng Peng, chief director of the Think Tank of United Citizens, Mr Zhang Senhua, secretary-general of the Think Tank of United Citizens, addressed keynote at the conference held at Centro Ji Cing do Povo in Taipa.

The Think Tank of United Citizens collaborated with the research team of CityU Macau to conduct the survey, which received 1,336 responses with over 80 per cent of them confirmed valid.

The 2020/2021 survey included 11 categories. The findings indicated that residents were most satisfied with Macao’s food safety, water quality and air quality.

Compared to last year, the satisfaction level of housing, transportation, and health care recorded a slightly drop year-on-year; employment and income fell 16.1 per cent; the social security satisfaction rate decreased 15.36 per cent; health care and hygiene satisfaction rate lessened 15.81 per cent.

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Source: Macau Post Daily

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