Get Your Mental Healthcare Kit! We are here with you to take care your mental well-being during pandemic!
With the pandemic outbreak, we are all in this together to fight against the COVID-19 virus! However, coping with different situations every day and pop-up news might lead to anxiety and uncertainty, distracting us from working or studying.
If you happen to have such issues, don’t worry! Let’s check out this mental healthcare kit, we are here with you to look after your mental well-being during the pandemic!
- DO’s and DON’Ts during pandemic
DON’Ts
- Spreading unconfirmed information about the outbreak
- Keep on reading and browsing information about the pandemic
- Snapping up and hoarding supplies
- Messing up your biological clock, eating and sleeping at irregular times
- Hiding or ignoring your feelings
DO’s
- Check out information from official or reliable sources
- Maintain a healthy daily routine
- Feel the moment and accept the emotions of the current situation
- Talk to friends and family to express your feelings and concerns
- Do activities that help you relax, such as listening to music, exercising at home, reading, cooking, or playing with your pets
2. Five keywords to comfort your emotions
Safety
- Put on surgical mask, wash your hands frequently, maintain proper social distancing
- Avoid crowd gathering
Calming
- Receive official information
- Take a deep breath once feeling unwell, relax and get some rests
Efficacy
- Make your to-do list and plan
- Try your best to accomplish your tasks
Connectedness
- Keep connected with the outside world
- Contact friends and family to motivate each other
Instilling Hope
- Stay away from negative thoughts, stay hopeful and positive
- Self-motivation and cheer up for yourself
Let’s bear in mind these five keywords and do thing step by stop. If negative emotions keep hanging around, remember to reach out for professional support.
On-campus counselling services
During the battle against the epidemic, CityU continues to provide psychological counselling and consultation services to students via online communication. Click here to fill in the form, our counsellors will contact you in two working days.
| Service unit | Working hour | Contact |
| Student Affairs Office | Monday to Friday
09:00 – 12:45, 13:45 – 18:00 (Weekends, public holidays excluded) |
Email:
saoinfo@cityu.mo |
Counselling services outside campus
| Service unit | Working hour | Contact |
| Social Welfare Bureau
Telephone Counselling Hotline |
Round the clock | Tel:
2827 1126 |
| Macau Caritas
Caritas-Life Hope Hotline (Chinese) |
Round the clock | Tel:
2852 5222 |
| Macau Caritas
Caritas-Life Hope Hotline (English) |
Sunday to Tuesday
14:00 – 22:00 Thursday to Saturday 10:00 – 18:00 Off on Wednesdays and public holidays |
Tel:
2852 5777 |
| Chat with U
Counselling Hotline for Tertiary Students |
Round the clock | Tel: 6811 2121
WeChat: chatwithu2020 Instagram: chatwithuskh Facebook: Chat with U |
| Women's Federation Psychotherapy Center
Psychological Counselling Hotline |
Monday to Saturday
12:30 – 19:30 |
Tel:
2821 6099 |
| General Union of Neighbourhood Associations of Macau
Psychological Counselling Team |
Monday to Saturday
10:00 – 20:00 |
Tel:
2822 7556 |
| Macao Federation of Trade Unions
Psychological Counselling Hotline |
Monday to Saturday
10:00 – 20:00 |
Tel:
2845 4002 |
You can also make appointments at the eight health centres listed here for psychological consultation:
| Unit | Working hour | Contact |
| Tap Seac Health Centre | Monday to Friday
08:30 – 18:00 |
2852 2232 |
| Fai Chi Kei Health Centre | 2856 2922 | |
| Hac Sa Wan Health Centre | 2841 3178 | |
| Ocean Gardens Health Centre | 2881 3089 | |
| Nossa Senhora do Carmo – Lago Health Centre | 2850 0400 | |
| Praia do Manduco Health Centre | 2831 3418 | |
| Ilha Verde Health Centre | 2831 0033 | |
| Seac Pai Van Health Centre | 2850 2001 |
Source: Student Affairs Office
